FAQs

Have a question? We’ve gathered the most frequently asked questions here for your convenience. If you can't find the answer you're looking for, feel free to contact us.

You can offer data clearance as a standalone service or bundle it with other offerings, such as safety packages or documentation fees, to enhance value and increase revenue.

No, there is no contract to sign. You will be charged on a month-to-month basis, and you can choose to cancel at any time.

AutoCleared will cost a dealership $540/month, which includes 5 VIN wipes each month. VIN wipes (after your first 5) will cost $20 each. Ask someone from our team about how our approved dealerships add this value into the sale of the vehicle to increase revenue for your dealership.

Primarily, you should wipe data from trade-ins, leased returns, and auction vehicles. Also, consider wiping data from service department loaner vehicles to ensure customer peace of mind. This quick, 90 second process guarantees data security and provides a certificate for assurance.

Not yet. In Alberta, under PIPA, organizations must take reasonable measures to protect the personal information they hold. Not handling personal data properly can result in penalties handed down by the Office of the Information and Privacy Commissioner. In the United States, all 50 states have laws that are specific to Data Disposal, and it will be just a matter of time before these laws cross the border.

After a vehicle’s data has been successfully wiped, the dealership will have the ability to view, print and send a certificate that ensures that the data wipe was completed on your particular VIN number. The certificate is backed by $3 million liability insurance.

Getting started with AutoCleared is easy. Simply download the app, sign up or log in, and follow the instructions to begin clearing data from vehicles. For more information or to sign up, visit sales@heyauto.com or contact our support team for assistance.

The $3 million liability insurance provided by Privacy4Cars covers any potential data breaches that occur after the data clearance process. This insurance protects both your dealership and your customers, providing peace of mind and reinforcing your commitment to data security.

AutoCleared adds a new revenue stream by allowing you to charge for data clearance services. This can be included as a line item in documentation fees or safety packages. Additionally, offering this service can attract privacy-conscious customers and increase overall sales.

Offering data clearance services enhances your dealership's reputation for protecting customer privacy, builds trust, and fosters customer loyalty. It also provides an additional revenue stream and differentiates your dealership from competitors by offering a unique service.

The data clearing process with AutoCleared is quick and efficient, typically taking around 90 seconds to complete. The app guides users through a streamlined process to ensure all personal data is thoroughly erased from the vehicle.

Clearing personal data from vehicles is crucial to protect customers' privacy and prevent potential misuse of their information. Modern vehicles store a variety of sensitive data, such as contact lists, GPS locations, and call logs, which can pose a risk if not properly erased before resale or trade-in.

AutoCleared is a user-friendly app designed to securely and efficiently clear personal data from vehicles. By scanning the vehicle's VIN and following a simple step-by-step guide, dealerships can ensure that all stored personal information is wiped, providing peace of mind for customers and compliance with privacy regulations.

Modern vehicles can store a wide range of personal information from previous owners and users. This includes contact lists with names, phone numbers, and email addresses; phone call logs of incoming, outgoing, and missed calls; and the content of text messages sent and received. They also store GPS locations and destinations such as home, work, and other frequently visited places, along with garage door codes for automated openers. Personal preferences like seat positions, climate control settings, and radio presets are saved, as well as data from Wi-Fi and Bluetooth connections, including connected devices, Wi-Fi networks, and associated passwords. Additionally, app data from infotainment system applications, driving history with trip logs, average speed, distance traveled, and multimedia files like music, videos, and photos are stored. 

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