Covideo for Service is the streamlined video workflow that creates faster repair order generation, increased order totals, and transparent repair recommendations customers can approve with a tap.
Why Covideo Dealer Services for Service?
- Speed up RO approvals
- Elevate accepted repair recommendation rate
- Increase service upsells
- Complete more ROs with quicker turnaround
- Boost service department revenue
- Enhance customers' satisfaction
How CDS for Service works:
- One tap and your expert technicians can record a video transparently explaining repair recommendations to your customers.
- One click and your skilled advisors can approve or deny technician videos sent automatically for review, ensuring the video quality and explanation meet your service department’s standards and your customers’ needs.
- One more click and advisors can share the video via email or text (SMS) with customers, along with a full quote and recommended repair order line items.
- One view and your customers can watch your video and approve recommended repairs. Your team is notified immediately and can continue working, increasing the number of repair orders your service drive is able to complete.