FAQs

Have a question? We’ve gathered the most frequently asked questions here for your convenience. If you can't find the answer you're looking for, feel free to contact us.

HeyAuto Business Suite provides tools for all parts of your dealership operations, including  inventory management, communication handling, and operations optimization, all within a single platform.

With access to the Business Suite Marketplace, dealerships can quickly find the products they are interested in, learn about the products, and reach out to the vendor when they are ready to purchase. Dealerships will no longer have to wait for cold calls from vendors to make product decisions, Business Suite puts the control in the dealership’s hands.

Yes, the HeyAuto Dealer Portal is an all-in-one suite of customizable tools designed to meet the specific needs of different dealerships. Each dealership will have a different suite of tools.

Business Suite is a platform that lets dealerships find the product mix that works for their dealership operations. From the Business Suite, dealerships can navigate easily between the vendors and products, quickly accessing product information, and any links to the vendor website or portal.

In an industry with one of the highest staff turnover rates, keeping employees up-to-speed on the products that are being used within a dealership, can be a difficult task. Having all product information available to anyone at the dealership, makes training much more streamlined, and the training progress for each employee is available to management for visibility. Employees are more comfortable and retention increases within dealerships that have a higher level of organization internally. 

Business Suite allows dealers to combine all of their vendors into one single location. Dealerships are able to view all the products that the dealership is paying for, train new employees more effectively, get product updates instantly, and shop for new products that might enhance their business.

Dealerships choosing to get on Business Suite will receive a short and sweet onboarding session that will help get them started. After which point, the HeyAuto Support team will be available upon request for any questions you have, or support you need. We also have a dedicated resource center set up for your continuous success.

Business Suite offers functionalities that support effective and consistent communication. Connecting with vendors through the platform, allows for easy product training and updates, and a direct line to any support you may require.  

 

Yes, the customizable tools available within the HeyAuto Marketplace are designed to meet the unique needs of dealerships of all different sizes. Dealerships manage between 30-60 different vendors to run their automotive business, and would benefit from having them all sorted in one place. The Business Suite Marketplace has products available for any size dealership.

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At its core, HeyAuto is a comprehensive digital platform engineered to revolutionize the automotive industry by enhancing efficiency and connectivity across all segments of the market. Designed as a versatile ecosystem, HeyAuto distinctively supports and connects three primary groups: consumers, dealers, and vendors, each with tailored functionalities and interfaces.

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